Plus
Free
for your whole team, forever
A single support team getting every request onto one record.
Customer service platform powered by AMI
Handle every customer request in one place. for free!
Epkora keeps every conversation, ticket, and answer on one customer record. Your team picks up any request with the full history already in front of them.
AMI
Reads the request, drafts the reply, and hands over to a person when it should.
AI assistance
Help Centre
A knowledge base your team maintains and your customers can search themselves.
Self-serve
SIMPLIFIED PLATFORM
everything you need.
finally in one place.
Give your team one workspace to handle customers, automate work, and see what’s happening.
Stay connected
Every customer interaction stays together.
Work faster with AMI
AI helps your team respond, write, and resolve.
See what matters
Live support data turns into useful insights.
Why a pending charge can show twice, and when the extra hold is released.
How long a refund takes to reach the original payment method.
Change the card, billing email, and company details on your plan.
Find, download, or resend any invoice from your billing history.
End a plan, keep access until the period closes, and export your data.
Why a pending charge can show twice, and when the extra hold is released.
How long a refund takes to reach the original payment method.
Change the card, billing email, and company details on your plan.
Find, download, or resend any invoice from your billing history.
End a plan, keep access until the period closes, and export your data.
Why a pending charge can show twice, and when the extra hold is released.
How long a refund takes to reach the original payment method.
Change the card, billing email, and company details on your plan.
Find, download, or resend any invoice from your billing history.
End a plan, keep access until the period closes, and export your data.
Why a pending charge can show twice, and when the extra hold is released.
How long a refund takes to reach the original payment method.
Change the card, billing email, and company details on your plan.
Find, download, or resend any invoice from your billing history.
End a plan, keep access until the period closes, and export your data.
Help Centre
Give customers answers with a branded self-service help centre.
✍️
Ready for the agent to send
AMI
AI support that learns your business and helps answer customers.
Workflows
Automate routing, follow-ups, priorities, and support actions.
TKT-4821High priority
Duplicate card charge
Maya Chen · Live chat
- Status
- Open
- Agent
- R. Patel
- Team
- Billing
- First response
- 01:42 left
Tickets
Manage customer requests from open to resolved.
THE ORIGIN OF THE NAME
our name means help.
so does our product.
Epkora is inspired by the Ancient Greek word epikouria — help, aid, assistance, and support. A modern name shaped by that idea, not a literal transliteration or translation.
- Language
- Ancient Greek
- Idea
- Practical support
- Expression
- ἐπικουρία
- Modern name
- Epkora
Ancient Greek
ἐπικουρία
epikouriaepkora
AMI
The intelligence layer inside the platform
Answer
Replies from your knowledge base.
Search
Finds the answer first.
Classify
Reads intent, picks a category.
Prioritise
Suggests a priority.
Draft
Writes a reply for approval.
Summarise
Recaps the thread, reads the mood.
- Grounded in
- Your published knowledge
- Confidence floor
- Set by you
- Hands over after
- A turn cap, or out of depth
PRICING
start free.
add ami when you are ready.
Plus is the whole service desk — chat, tickets, knowledge, workflows and reporting — at no cost. Pro adds AMI, advanced analytics and unlimited seats for one monthly amount.
Pro
Includes AMI$20per month
unlimited seats, billed monthly
A desk running a real process, with AMI in the loop and no seat count to manage.
everything in Plus +
ADD-ON
Pro onlyWhite label
Your domain and your brand on everything a customer sees, with Epkora out of the frame.
+$10per month
added to Pro, billed monthly
Every plan and add-on is billed monthly — there is no annual term. Pro is one amount for the whole workspace, however many agents you put in it.
Bring the desk together
Let the request carry the context.
Start with the conversations you already have and give every team one place to move them forward.
Plus is free for your whole team, forever