Compare
Five ladders, one workspace price.
Every other product on this page charges per seat and puts the good parts on a higher tier. Epkora is $20 a month for the workspace.
These pages use each vendor’s own published list prices, last read on 13 August 2026, and every one of them ends with a section on what that product does better than Epkora.
Epkora vs Zendesk
The category standard, priced per agent
$55 /agent/mo
Suite Team, their annual rate
$6,360
kept per year at 10 agents
Epkora vs Intercom
A great messenger with the automation priced above it
$85 /seat/mo
Advanced, their annual rate
$9,960
kept per year at 10 seats
Epkora vs Freshdesk
Affordable per agent, until you add the second channel
$29 /agent/mo
Omni Growth, their annual rate
$3,240
kept per year at 10 agents
Epkora vs HubSpot Service Hub
A support desk attached to a CRM you also buy
$90 /seat/mo
Professional, their annual rate
$10,560
kept per year at 10 seats
Epkora vs Salesforce Service Cloud
The enterprise platform, at enterprise prices
$175 /user/mo
Enterprise, their annual rate
$20,760
kept per year at 10 users
Yearly figures compare base subscriptions only: their list price at ten seats, less Epkora Pro at $20 a month. Variable AI usage on either side, add-ons, onboarding fees and negotiated discounts are excluded. Each page shows the working.
The difference
It is the pricing model, not the discount
Epkora is not a cheaper version of the same shape. It is a different shape.
Per workspace, not per seat
Pro is $20 a month however many people log in. Every product on this page multiplies its price by your headcount, so their bill grows exactly when your team is under most pressure.
Five million AI tokens included
AMI is included in Pro with 5 million AI tokens per billing cycle. Further usage is $2 per million tokens, under a workspace spend cap you control.
A complete Free desk
Live chat, tickets, the knowledge base, preset workflows and 30 days of reporting are on Free. Pro adds AMI, custom workflows and full reporting history.
Questions
How these pages were put together
- Where do these prices come from?
Every figure is the list price published on the vendor’s own pricing page, linked at the bottom of each comparison and last checked on 13 August 2026. Nothing is estimated. Where a vendor does not publish a rate — Zendesk’s per-outcome AI charge is the example — these pages say it is unpublished rather than quote someone else’s guess.
- Is the saving calculation fair?
It is their per-seat list price times the seat count, less Epkora’s $20 base workspace fee. It uses their annual-billing rate, which is the cheaper one, and excludes variable AI usage on both sides, add-ons and negotiated discounts. It is a base subscription comparison, not an invoice estimate.
- Why compare against that particular plan?
Each page names the rival plan it benchmarks and why. The rule is the cheapest plan of theirs that actually covers what Epkora Pro does — so Zendesk is compared at Suite Team rather than Suite Professional, and Freshdesk at Omni Growth rather than Support Desk Pro.
- Does Epkora really not charge per agent?
No. Pro is $20 a month for the workspace with unlimited seats. Adding an agent, a supervisor or a whole second shift does not change the amount. The Free plan has no seat limit either.
- Is the AI metered?
AMI is included in Pro with 5 million AI tokens per billing cycle. Further usage is $2 per million tokens, under a workspace spend cap you control.
- What is Epkora missing?
Every comparison ends with a section on what the other product does better, and they are not token entries. There is no telephony, no file attachments yet, no sandbox and no published compliance programme. If one of those is a requirement, buy the product that has it.